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Silver Newbie
Posts: 9
Registered: ‎24-05-2011
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How not to treat a loyal o2 customer

My family and I have been with o2 for over 7 years now and I have just recently been due an upgrade. I've been told tonight for being a loyal customer I get a silver upgrade, the lowest there is. Why does o2 not value their loyal costumers? Deeply disappointed.
Community Manager
Posts: 9,429
Registered: ‎04-08-2010
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Re: How not to treat a loyal o2 customer

Hi Tomas123, upgrades are offered as a reward and the upgrade level offered is based on criteria such as spend. We also offer customers O2 Treats and O2 Priority Ticketing.


Silver Newbie
Posts: 9
Registered: ‎24-05-2011
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Re: How not to treat a loyal o2 customer

Hi Fiona, can you tell me how much the iPhone 4 16gb will be with this upgrade?
Gold Expert Gold Expert
Gold Expert
Posts: 3,505
Registered: ‎11-02-2010
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Re: How not to treat a loyal o2 customer

€259 

Community Manager
Posts: 9,429
Registered: ‎04-08-2010
0 Thanks Given

Re: How not to treat a loyal o2 customer

€259 with silver is price as per below, thanks