Gold Newbie
Posts: 7
Registered: ‎31-10-2010
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Sony update

I have a Sony Xperia S. I'm trying to update it from the SonyPC Companion. I get as far as the Prepare phone stage. I follow the instructions, disconnecting USB and phone from computer. I turn off my phone (it has 100% battery). I then reconnect the USB and hol dthe volume down key and reconnect my phone. NOTHING HAPPENS after this..I can get no further...PLEASE HELP!

Platinum Expert
Posts: 6,488
Registered: ‎16-10-2010
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Re: Sony update

You'll need to contact Sony.
Gold Expert
Posts: 3,444
Registered: ‎08-05-2008
0 Thanks Given

Re: Sony update

Try uninstalling the pc companion and restart pc then reinstall it, and try pluging phone into different usb port