Unlock Code

LizFly · ‎09-12-2011

How do I unlock a Sony Erricson Xperia Neo V phone running andriod? I requested the unlock codes, which I got but they are not correct, they're not for a touch phone. Can you help? I need to get this done for business as soon as possible

Thanks

Liz

O2_Laura · ‎31-08-2010

Hi LizFly, can you try putting a non-o2 sim into the phone? It should as you for the code when you switch it on.

		New to the forum? Click here

Tagging your posts and others with relevant key words is another way to help, it also counts towards forum rank.

LizFly · ‎09-12-2011

Thanks but unfortunately A) I dont have a non O2 sim yet and B) the procedure I was given can't be used as it is saying

press left arrow key (there isnt one on the phone) press star then left arrow again but you just can't do that on this phone. I brought it to the O2 shop and they told me that if I posted on the forum that you would mail me the correct instructions?

thanks

Liz

O2_Laura · ‎31-08-2010

The instructions for a touch screen phone are to put a non-o2 sim into the phone and then enter the code that was text to you, just the numbers.

		New to the forum? Click here

Tagging your posts and others with relevant key words is another way to help, it also counts towards forum rank.

LizFly · ‎09-12-2011

Ah ok I'll try that, thanks

O2_Laura · ‎31-08-2010

No problem at all.

		New to the forum? Click here

Tagging your posts and others with relevant key words is another way to help, it also counts towards forum rank.

Callagg2 · ‎17-09-2010

Hi,

I applied through the online form for my Network Unlock Code, but I don't seem to have received it.

Though I must admit that i received a suspicious looking text from a sender calling itself "o2" (with invesrted commas in the sender's name) rather than the usual 50202 number that sends me all my correspondences from O2, so I assumed that was some phishing text, I deleted it.

Please tell me that the text from "O2" was not a genuine text!

Thanks

O2_Lisa · ‎20-10-2010

Hi

When did you request the unlock code? What was on the text Callagg2?

		New to the forum? Click here

Tagging your posts and others with relevant key words is another way to help, it also counts towards forum rank.

Callagg2 · ‎17-09-2010

yeah, thats the most annoying thing - I never read the text before deleting it - I didn't want to risk opening the text when i didn't recognise the sender!

The top of my home screen on the phone, (which gives a preview of what is in the text when a new text arrives),

said Multimedia settings, please save these settings to your phone.

It then gave the sender as "O2".

The text would have been received, oh probably a week ago,

I can't remember, but I've a feeling that it was Saturday before last.

O2_Lisa · ‎20-10-2010

If it was from O2, and had settings then that was valid it could have had the unlock information. Can you pm your imei and I will see if it is set to unlock.