In relation to the software update I have just updated my ace to Gingerbread. Download Samsung Kies from here: and set it up. then open it and plug in your phone, it takes its time to detect it but it will tell you a firmware update is available and you just click download or something like that. Don't worry about the messages about having your phone charged to over 50% because it is charged through USB anyway. Also its not a bad idea to use the backup feature in Kies even though it only saves contacts and internet bookmarks. If you have any issues send me a PM.