Software & Apps

[nemon]

Hi,

I have Jelly SMS app for using my o2 free webtext.

When I go into the app it says I have 0 free sms remaining this month but when I log in to O2.ie it says I have 250 free webtexts. Does anyone know know to fix this?

Thanks

[O2_Lisa Community Manager]

Hi,

Have you used sms since the 1st of January through Jelly sms?

[nemon]

Hi Lisa,

I haven't use jelly sms since the 1st of January. I updated it to today but it still says I have 0 sms,

Regards

Niamh

[O2_Lisa Community Manager]

Ca you delete the app and reinstall Niamh and test it then.

[nemon]

I deleted and reinstalled the app. Its working fine now.

Thanks

[O2_Lisa Community Manager]

Great!

[sinshappymoon · Accepted solution]

Hi guys,

The balance is only updated after you send a message, so it will remain at zero until you try and send another one. 

This is something I have fixed in the next release, so thanks for your patience with that.