Reply
Gold Newbie
Mick_OC
Posts: 7
Registered: ‎06-10-2010

Samsung Galaxy Ace Unlocking Code

I was in the O2 store in Dun leary a few days ago trying to get my phone's unlocking code as I have a second card on a different network that I desperately need to get working again, I was told I'd have to wait 1-2 days for a text from O2 as the request had to be elevated/escalated.

 

I would normally be more patient but if I don't get this fix very soon I will be missing out on a big job oppertunity. If anyone could help I would be extremely grateful.

O2_MichelleMc
Posts: 9,306
Topics: 19
Kudos: 4,602
Solutions: 441
Registered: ‎29-07-2010

Re: Samsung Galaxy Ace Unlocking Code

Can you send a pm with the imei and I will check it for you. 

New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Gold Newbie
Mick_OC
Posts: 7
Registered: ‎06-10-2010

Re: Samsung Galaxy Ace Unlocking Code

PM sent, thanks for the quick response to my issue

Gold Newbie
Mick_OC
Posts: 7
Registered: ‎06-10-2010

Re: Samsung Galaxy Ace Unlocking Code

I have been typing in my unlock code in the following format, #0111*(unlock code)# though upon hitting send I am given the following message. "Connection problem or invalid MMI code."

 

Is there anything I can do to fix this?

O2_Daryll
Posts: 34,994
Topics: 584
Kudos: 8,781
Solutions: 1,032
Registered: ‎23-04-2008

Re: Samsung Galaxy Ace Unlocking Code

What sim is in the phone when you try to unlock it?
New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Gold Newbie
Mick_OC
Posts: 7
Registered: ‎06-10-2010

Re: Samsung Galaxy Ace Unlocking Code

I have tried with my non-O2 sim, for that one I just typed in the unlock code as is. I have also tried with my O2 sim using the method described in my ealier post.

O2_Daryll
Posts: 34,994
Topics: 584
Kudos: 8,781
Solutions: 1,032
Registered: ‎23-04-2008

Re: Samsung Galaxy Ace Unlocking Code

Can you try the last option without the sim card in the phone?
New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Gold Newbie
Mick_OC
Posts: 7
Registered: ‎06-10-2010

Re: Samsung Galaxy Ace Unlocking Code

I get the message "mobile network unavailable"

O2_Daryll
Posts: 34,994
Topics: 584
Kudos: 8,781
Solutions: 1,032
Registered: ‎23-04-2008

Re: Samsung Galaxy Ace Unlocking Code

[ Edited ]

Can you dial this into your phone and tell me if it says whether it is still network locked or not.

 

*#7465625#

New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Gold Newbie
Mick_OC
Posts: 7
Registered: ‎06-10-2010

Re: Samsung Galaxy Ace Unlocking Code

It reads,

 

Network Lock

[ON]

Network Subset Lock

[OFF]

SP Lock

[OFF]

CP Lock

[OFF]

O2_Daryll
Posts: 34,994
Topics: 584
Kudos: 8,781
Solutions: 1,032
Registered: ‎23-04-2008

Re: Samsung Galaxy Ace Unlocking Code

Ok these are the different ways to unlock the phone. Start at the top and work down until it works. The NCK is your network unlock code.

How to enter code in Samsung Galaxy Ace ?

Unlock code You can enter in three different ways:
1. Insert foreign (Unaccepted) Sim card
2. The phone should ask for Network unlock code
3. Enter NCK/Network code
The phone is now unlocked

If your phone does not ask for the unlock code:
1. Turn on the phone with original Sim card or without Sim card
2. Enter #7465625*638*NCK/Network#
The phone is now unlocked.

If your phone does not ask for the unlock code:
1. Turn on the phone with a foreign (Unaccepted) Sim card
2. Then enter the following sequence:
#0199*Unfreeze/Defreeze#
#0111*NCK/Network#
#0121*SCK/Provider#
#0133*SPCK/Subprovider#
The phone is now unlocked.
New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Gold Newbie
Mick_OC
Posts: 7
Registered: ‎06-10-2010

Re: Samsung Galaxy Ace Unlocking Code

The first method has given me the message, "Network unlock request unsuccessful"

 

The second, "Connection problem or invalid MMI code", or without the sim card in "Mobile network unavailable"

 

And the third "Mobile network unavailable"

O2_Daryll
Posts: 34,994
Topics: 584
Kudos: 8,781
Solutions: 1,032
Registered: ‎23-04-2008

Re: Samsung Galaxy Ace Unlocking Code

Ok can I get your IMEI so I can request a new code for you. PM me.
New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Gold Newbie
Versus
Posts: 3
Registered: ‎23-07-2012

Re: Samsung Galaxy Ace Unlocking Code

Hi I have tryed everything but couldnt unlcok the phone, where do I have to send an IMEI ?

Platinum Expert
Bj2011
Posts: 6,488
Registered: ‎16-10-2010

Re: Samsung Galaxy Ace Unlocking Code

Did you already request the unlock code?

http://www.o2online.ie/o2/help/article.php?aid=55730
Posted from Apple iPhone
Gold Newbie
Versus
Posts: 3
Registered: ‎23-07-2012

Re: Samsung Galaxy Ace Unlocking Code

Just fill it a minute ago :smileywink:
Posted from Apple iPhone
O2_Daryll
Posts: 34,994
Topics: 584
Kudos: 8,781
Solutions: 1,032
Registered: ‎23-04-2008

Re: Samsung Galaxy Ace Unlocking Code

Then it will take from 4 to 14 days to get the unlock code.
New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Gold Newbie
Versus
Posts: 3
Registered: ‎23-07-2012

Re: Samsung Galaxy Ace Unlocking Code

I did get the unlock code, but it didnt worked for me, tryed all options and steps, but had the same problem as this person.

O2_Lisa
Posts: 28,712
Topics: 84
Kudos: 11,270
Solutions: 1,202
Registered: ‎20-10-2010

Re: Samsung Galaxy Ace Unlocking Code

Thanks

Can you send your imei by pm and I will request another code for you now.
Gold Newbie
Maria81
Posts: 16
Registered: ‎11-01-2011

Re: Samsung Galaxy Ace Unlocking Code

Hi,

 

Could I have the unlock code for my samsung galaxy ace too, please?

 

Thanks

O2_Daryll
Posts: 34,994
Topics: 584
Kudos: 8,781
Solutions: 1,032
Registered: ‎23-04-2008

Re: Samsung Galaxy Ace Unlocking Code

You have to request it from here http://www.o2online.ie/o2/help/unlock-request.php
New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.