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Bronze Newbie
MrOrange
Posts: 2
Registered: ‎06-03-2013

Phone not ringing: calls going straight to vmail

Hi there, 

 

Unfortunately, my phone doesn't seem to be ringing properly, which is a problem that I've had for some time. Calls go striaght to my voicemail; there's no sign of there being a missed call, just a message from 171 alerting me to a new voicemail message. 

 

Can you help, please? 

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O2_Linda
Posts: 2,735
Topics: 7
Kudos: 784
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Solutions: 87
Registered: ‎09-09-2010

Re: Phone not ringing: calls going straight to vma

Does this happen in one location or all locations? If all locations can you test sim card in another phone please.

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Silver Newbie
Lobo
Posts: 1
Registered: ‎17-09-2010

Re: Phone not ringing: calls going straight to vma

It happens to me as well. Calls are going to voicemail first. When someone rings me after the first attempt again then call will reach me no problem.  But firstly it goes to my voicemail. When I was testing I get one dial tone and then voicemail is answering. I started to be happening about 2-3 weeks ago. I use iPhone 4s 6.1.1.

 

 

Thanks for any insight. 

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O2_MichelleMc
Posts: 9,256
Topics: 19
Kudos: 4,566
Solutions: 438
Registered: ‎29-07-2010

Re: Phone not ringing: calls going straight to vma

It could be a phone or sim issue. You've had your sim card since January 2012

Would you have another phone you could try the sim card in to test it?
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