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Gold Newbie
Posts: 17
Registered: ‎05-10-2011
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Internet not working on Samsung galaxy mini.

My Internet on my Samsung galaxy mini is not working. Data network mode is activated and the internet sign is flashing at the top. BUt when I go into the android market an error pops up saying:     A Network error has occurred.

It was working fine the first couple of months then it just stopped working.

PLEASE HELP

Community Manager
Posts: 28,975
Registered: ‎20-10-2010
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Re: Internet not working on Samsung galaxy mini.

Hi

Can you advise if you are just having issues accessing the Market?
Gold Newbie
Posts: 2
Registered: ‎06-10-2010
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Re: Internet not working on Samsung galaxy mini.

It's happening the same to me for the last 1.5h

I am using a Nokia Lumia 800 and checked data is on

Community Manager
Posts: 28,975
Registered: ‎20-10-2010
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Re: Internet not working on Samsung galaxy mini.

Ok thanks, we are currently having issues with Mobile Broadband we are working to resolve this as soon as possible.
Bronze Contributor
Posts: 33
Registered: ‎03-08-2011
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Re: Internet not working on Samsung galaxy mini.

I am having problems using packet data too. It was working this morning, but not working since about 2pm. Wifi is fine. Have checked my internet settings and they are correct.
Community Manager
Posts: 28,975
Registered: ‎20-10-2010
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Re: Internet not working on Samsung galaxy mini.

Thanks, we are experiencing issues at the moment we are working to resolve this as soon as possible.
Gold Newbie
Posts: 14
Registered: ‎26-01-2011
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Re: Internet not working on Samsung galaxy mini.

Hi, my Samsung Galaxy Ace's internet isnt working either but was working up till this afternoon, I have checked the settings and it is ok.  Is there a problem?

Bronze Newbie
Posts: 7
Registered: ‎11-08-2011

Re: Internet not working on Samsung galaxy mini.

The exact same thing is happening to me and the same phone, I have to rely on my home wifi! This better be fixed soon, it's very irritating!

Moderator
Posts: 3,022
Registered: ‎29-07-2010
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Re: Internet not working on Samsung galaxy mini.

Hi all, there is a general issue with disruption on mobile internet (phone and broadband) at the moment. Our technicians are working on resolving this ASAP. There is no exact timeframe on it being resolved I'm afraid but it is high priority as it's fairly widespread.
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Gold Newbie
Posts: 17
Registered: ‎05-10-2011
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Re: Internet not working on Samsung galaxy mini.

no internet  is just not working at all even though data network mode is activated

 

Community Manager
Posts: 28,975
Registered: ‎20-10-2010
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Re: Internet not working on Samsung galaxy mini.

Can you remove your proxy and port settings go into Access Point Names and make sure the settings are:
APN : internet
Proxy : 62.40.32.40
Port : 8080
Gold Newbie
Posts: 17
Registered: ‎05-10-2011
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Re: Internet not working on Samsung galaxy mini.

its not just the market i cant access anything that needs the internet

 

Platinum Expert
Posts: 34,987
Registered: ‎23-04-2008
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Re: Internet not working on Samsung galaxy mini.

Did you remove those settings as suggested by Lisa?
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Gold Newbie
Posts: 17
Registered: ‎05-10-2011
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Re: Internet not working on Samsung galaxy mini.

yea did not work

 

Gold Newbie
Posts: 7
Registered: ‎02-08-2012
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Re: Internet not working on Samsung galaxy mini.

My phone is not able to send picture messages, i keep getting text to log on to o2 with a password, i changed my number last week - i could recieve and send pics before this. I called O2 and they said they changed my settings but its still not working
Community Manager
Posts: 28,975
Registered: ‎20-10-2010
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Re: Internet not working on Samsung galaxy mini.

Thanks

I have refreshed your settings now, can you power off your phone for 20 minutes, then test the internet about 12 O clock.
Community Manager
Posts: 28,975
Registered: ‎20-10-2010
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Re: Internet not working on Samsung galaxy mini.

Hi

Can you confirm what phone you have Anna03?
Gold Newbie
Posts: 7
Registered: ‎02-08-2012
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Re: Internet not working on Samsung galaxy mini.

Hi

 

My phone is a Samsung Galaxy mini

Community Manager
Posts: 28,975
Registered: ‎20-10-2010
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Re: Internet not working on Samsung galaxy mini.

Thanks

You need to check your settings first here http://bit.ly/sUb3MR
Gold Newbie
Posts: 7
Registered: ‎02-08-2012
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Re: Internet not working on Samsung galaxy mini.

Hi

 

I have done this and recieved a text to install, which has installed sucessfully but i still cannot send pics

Community Manager
Posts: 28,975
Registered: ‎20-10-2010
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Re: Internet not working on Samsung galaxy mini.

Hi

I have refreshed your mms, can you power off your phone for 20 minutes, then test it about 12 O clock,thanks.
Gold Newbie
Posts: 17
Registered: ‎05-10-2011
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Re: Internet not working on Samsung galaxy mini.

tried still not working

 

Community Manager
Posts: 28,975
Registered: ‎20-10-2010
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Re: Internet not working on Samsung galaxy mini.

This is set up on your account. Can you test another sim in your phone and try and send a mms.
Platinum Expert
Posts: 6,488
Registered: ‎16-10-2010
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Re: Internet not working on Samsung galaxy mini.

Presumably you have credit or a data bundle?
Gold Newbie
Posts: 17
Registered: ‎05-10-2011
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Re: Internet not working on Samsung galaxy mini.

I have checked all my internet settings and they are all correct. I have an application that is taking money off me which I would like to uninstall, as I need the internet to do so I am tethering to change network if this is not fixed within the next week.

Please fix it as soon as possible