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Bronze Newbie
Paul-Daly
Posts: 4
Registered: ‎27-11-2011

free texts and calls to 02

whats the number for free texts and calls to 02 please 

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O2_Lisa
Posts: 28,414
Topics: 84
Kudos: 11,205
Solutions: 1,189
Registered: ‎20-10-2010

Re: free texts and calls to 02

Hi

You can text PLUS to 50308 or I can set them up for you now also. Once it is set up you need to top up by €20.00 to activate the plan, and then once every 30 days.
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Gold Newbie
Peggy90
Posts: 4
Registered: ‎22-09-2010

Re: free texts and calls to 02

Hi im on the free texts option the past at least 6 months and topped up but 20 euro today but am getting charged for texts. ??

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O2_MichelleMc
Posts: 9,256
Topics: 19
Kudos: 4,566
Solutions: 438
Registered: ‎29-07-2010

Re: free texts and calls to 02

Hi

As you topped up more than 30 days since the last top up, the plan now takes up to 48 hours to activate for the free texts again
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Gold Newbie
Peggy90
Posts: 4
Registered: ‎22-09-2010

Re: free texts and calls to 02

But im sure i've topped up by 20 euro within the past month so that shouldnt be it?

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O2_MichelleMc
Posts: 9,256
Topics: 19
Kudos: 4,566
Solutions: 438
Registered: ‎29-07-2010

Re: free texts and calls to 02

You topped up €20 on the 01/06/2012 and then on the 06/07/2012.

There has been more than 30 days between the top ups
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Bronze Newbie
lisabxx
Posts: 1
Registered: ‎11-11-2012

Re: free texts and calls to 02

hi, im d same i cant get it 2 work ??
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Platinum Expert
Bj2011
Posts: 6,488
Registered: ‎16-10-2010

Re: free texts and calls to 02

When did you change to the plan?
When did you topup?
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O2_MichelleMc
Posts: 9,256
Topics: 19
Kudos: 4,566
Solutions: 438
Registered: ‎29-07-2010

Re: free texts and calls to 02

Thanks Bj :smileyhappy:

@Lisabxx, You have not yet topped up by €20 to activate your plan for the free O2 calls and free O2 texts
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Silver Newbie
tafadzwa123xox
Posts: 1
Registered: ‎04-12-2012

Re: free texts and calls to 02

You can text PLUS to 50308 or I can set them up for you now also. Once it is set up you need to top up by €20.00 to activate the plan, and then once every 30 days.

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O2_Fiona
Posts: 9,189
Topics: 8
Kudos: 4,587
Solutions: 491
Registered: ‎04-08-2010

Re: free texts and calls to 02

@tafadzwa123xox - do you need me to set this up on free calls and texts to O2 numbers for you?


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Bronze Newbie
Woodie1296
Posts: 1
Registered: ‎04-03-2013

Re: free texts and calls to 02

Hi,

How do I know if the whole thing has worked? Do I get a text confirming that my plan now works or what? I'm scared incase it hasn't and then I will waste my credit..

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O2_Fiona
Posts: 9,189
Topics: 8
Kudos: 4,587
Solutions: 491
Registered: ‎04-08-2010

Re: free texts and calls to 02

Hi Woodie1296, I see your plan was changed over today. You just need to topup with 20 and it will activate within 48 hours max.


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