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Silver Newbie
jason1981
Posts: 2
Registered: ‎18-10-2010

easykey code says the code is not valid!

i bought credit but when i ring 1741 and imput the code it says the code is not valid!.. i immeadiatly returned to the store where i purchased the credit and they rang o2 and said that you were having problems everywhere like this.. they said it will work in a few hours..that was on wednesday and it still isnt working!

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O2_Lisa
Posts: 26,637
Topics: 70
Kudos: 10,428
Solutions: 1,128
Registered: ‎20-10-2010

Re: easykey code says the code is not valid!

Hi Jason1981

If it is still not working you will need to take it back to the Store, the store are aware there was issues if they want to confirm they will need to ring 1747 while you are in the Store.
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Silver Newbie
jason1981
Posts: 2
Registered: ‎18-10-2010

Re: easykey code says the code is not valid!

yes the first thing they did was ring 1741 to see if it worked, they then rang you guys.. and told me to wait, but its still not working

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O2_Lisa
Posts: 26,637
Topics: 70
Kudos: 10,428
Solutions: 1,128
Registered: ‎20-10-2010

Re: easykey code says the code is not valid!

They will need to give you another one jason1981 I can't reissue it here.
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