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Gold Newbie
olivertwist
Posts: 2
Registered: ‎18-02-2013

free phone offer

Hi again

 

I have followed the o2.ie/redeem link and all goes well until i enter my promotion code.  i then am unable to progess to the check out as i don'[t have a validation code.  but o2 never sent me a validation code so how can i enter one?  i am wondering if this is all a trick so i that i cant' get my free phone.  it should be easy to do but it is so complicated and difficult.  Any help would be appreciated...... many thanks

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O2_Lisa
Posts: 26,537
Topics: 70
Kudos: 10,328
Solutions: 1,124
Registered: ‎20-10-2010

Re: free phone offer

Hi

I can help you here. You got the validation code, can you pm the validation code and I will take a look at this for you and get it sorted.
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Bronze Newbie
Sharonmccarthy
Posts: 1
Registered: ‎22-02-2013

Re: free phone offer

Hi, I'm having a similar problem only I can't access even the link, I keep searching for o2.ie/redeem and its coming up for priority, treats etc. I have a validation code, just can't use it, help!!!
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O2_MichelleMc
Posts: 9,256
Topics: 19
Kudos: 4,563
Solutions: 438
Registered: ‎29-07-2010

Re: free phone offer

Can you go to the shop section and pick the phone you want there as an existing prepay customer and then at the last step of the order where the total costs shows, there's an option to enter the code
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Silver Newbie
minniemouse1
Posts: 1
Registered: ‎03-03-2013

Re: free phone offer

hi i have same problem but it keeps saying my validation code is not valid. i only got my text on the 01-03-2013

 

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O2_Lisa
Posts: 26,537
Topics: 70
Kudos: 10,328
Solutions: 1,124
Registered: ‎20-10-2010

Re: free phone offer

Can you pm your validation code and I will take a look at it now.
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Bronze Newbie
Mrtumnus22
Posts: 1
Registered: ‎19-03-2013

Re: free phone offer

I've been told I am not entitled to a free phone when I tried to redeem it,despite confirmation by text saying I am.how do I proceed & how do I know the value of phone I am entitled to.
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O2_Claire
Posts: 627
Topics: 0
Kudos: 279
Solutions: 35
Registered: ‎23-11-2011

Re: free phone offer

Just go to o2.ie/redeem The value will be the number beside the REDEEM.

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