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Hi DM64, I am sorry your credit has not applied for you. I have logged this for investigation with our technicians, reference 1388963. We should have an update in a few days for you.
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Sheenamurph
Platinum Expert
Posts: 15,082
Topics: 131
Kudos: 7,255
Solutions: 1,330
Registered:
07-04-2010
Your first instalment is due to apply on the 29/02 for you and this will apply on every month on the 29th provided you have topped up by €20 a month
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O2_Daryll
Community Manager
Posts: 29,933
Topics: 572
Kudos: 6,286
Solutions: 805
Registered:
23-04-2008
The issue has been resolved. You will get your credit on the 29/02/12 as long as you fulfil your end of the requirements.
That means topping up €20 before then
That means topping up €20 before then
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O2_MichelleMc
Community Manager
Posts: 3,057
Topics: 2
Kudos: 1,351
Solutions: 124
Registered:
29-07-2010
Hi Em12,
Did you get the phone online or in an o2 store?
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Did you register the phone online?
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I can't see it registered here, can you send me a PM with the IMEI number and I can check this?
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