O2.ie

[art83]

Hello. My order is 361B6120 and 361Z6135 i bought phones last week and yesterdey o2 cancelled my order can you  explain what right? Order was accepted by the both sides. Why nobody told my?!

[O2_Lisa Community Manager]

Hi

Very sorry for any inconvenience but you order was not accepted, you can try and order again in a few months or in a Store.

[art83]

What... was accepted,  it's not my fault do you know what is small claims court?

[O2_Lisa Community Manager]

Unfortunately your order did not process art83,I apologise for any inconvenience but this can happen with any order that it is declined at the end of the process.

[art83]

But Can you tell my why you cancel? I will write you why:  O2 made mistake  with price phones they accept my order for 0 euro and now cancelled you cant do this this is not right you pay for your mistakes.  Why you send one phone to my firend i know why becouse she paid for you mistake.  I am very disappointed my and my friends how you treat customers and i have to contact wiht Small Claims Court.

[art83]

And one more tell me when the offer is accepted ??

[Sheenamurph Platinum Expert]

The orders were cancelled, you can just put through them again if you like.

[art83]

One more  time when the order is accepted ?!

[Sheenamurph Platinum Expert]

I don't know what you mean?