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Gold Newbie
JoanneMaher
Posts: 4
Registered: ‎12-04-2011

Refurbished iphone

Hi im trying to buy a refurbished iphone online but everytime i try i keep getting an error message just after the price plan step! This has been happening for the last 4-5 days. So basically just wondering if there is a problem with the site or if the phone is out of stock or something? 

 

Thanks

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O2_Lisa
Posts: 27,687
Topics: 83
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Registered: ‎20-10-2010

Re: Refurbished iphone

Hi,

It is in stock, I checked there and mine opened can you try it on a different browser e.g. Firefox to test this.
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Gold Newbie
JoanneMaher
Posts: 4
Registered: ‎12-04-2011

Re: Refurbished iphone

Just tried firefox there and didnt work! I can clck on the phone and then i select the price plan and click add to cart and then i get this message ''A problem was encountered with the operation that you tried to perform, please try again later''

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O2_Daryll
Posts: 34,994
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Registered: ‎23-04-2008

Re: Refurbished iphone

Ok one last suggestion can you clear the cache and try again?
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Gold Newbie
JoanneMaher
Posts: 4
Registered: ‎12-04-2011

Re: Refurbished iphone

Nope that didnt work either

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O2_Daryll
Posts: 34,994
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Registered: ‎23-04-2008

Re: Refurbished iphone

I am going to have to check this in with the online shop.
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Gold Newbie
JoanneMaher
Posts: 4
Registered: ‎12-04-2011

Re: Refurbished iphone

ok thanks

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O2_Daryll
Posts: 34,994
Topics: 584
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Registered: ‎23-04-2008

Re: Refurbished iphone

It maybe tomorrow before I hear back from them.
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O2_Alison
Posts: 694
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Registered: ‎29-07-2010

Re: Refurbished iphone

Hi guys, this issue is now resolved and the handset can be ordered online.
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