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Silver Newbie
Tomás123
Posts: 9
Registered: ‎24-05-2011

How not to treat a loyal o2 customer

My family and I have been with o2 for over 7 years now and I have just recently been due an upgrade. I've been told tonight for being a loyal customer I get a silver upgrade, the lowest there is. Why does o2 not value their loyal costumers? Deeply disappointed.
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O2_Fiona
Posts: 8,975
Topics: 8
Kudos: 4,511
Solutions: 478
Registered: ‎04-08-2010

Re: How not to treat a loyal o2 customer

Hi Tomas123, upgrades are offered as a reward and the upgrade level offered is based on criteria such as spend. We also offer customers O2 Treats and O2 Priority Ticketing.


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Silver Newbie
Tomás123
Posts: 9
Registered: ‎24-05-2011

Re: How not to treat a loyal o2 customer

Hi Fiona, can you tell me how much the iPhone 4 16gb will be with this upgrade?
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Arm
Posts: 3,505
Topics: 175
Kudos: 5,457
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Registered: ‎11-02-2010

Re: How not to treat a loyal o2 customer

€259 

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O2_Fiona
Posts: 8,975
Topics: 8
Kudos: 4,511
Solutions: 478
Registered: ‎04-08-2010

Re: How not to treat a loyal o2 customer

€259 with silver is price as per below, thanks


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