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Bronze Newbie
Thrasher
Posts: 3
Registered: ‎21-11-2011

Some people don't get my Text messages

Hey,

 

There are 2 contacts in my list who don't get any messages from me. When I send them, it says, that my

message was send, but in fact, they don't get anything.

My balance doesn't go down when this happens.

 

It only happens with 2 specific contacts, but why?

 

Any suggestions what I could do?

O2_MichelleF
Posts: 3,222
Kudos: 1,500
Solutions: 148
Registered: ‎20-08-2010

Re: Some people don't get my Text messages

Can you text BLOCK IT LIST to 50216 to check if these numbers are on your blocked list for me?
Bronze Newbie
Thrasher
Posts: 3
Registered: ‎21-11-2011

Re: Some people don't get my Text messages

It says that i can start block it on my phone...

I think I don't have any blocked contacts.

O2_MichelleF
Posts: 3,222
Kudos: 1,500
Solutions: 148
Registered: ‎20-08-2010

Re: Some people don't get my Text messages

In that case it would not be setup. Are both contacts on the same network or different networks? Are either on O2?
Bronze Newbie
Thrasher
Posts: 3
Registered: ‎21-11-2011

Re: Some people don't get my Text messages

One contact actually did get my message, but my problem goes on with the other one.

 

we already looked at the number (correct) if we have both our right network (both on O2)

We just can't find the problem. I can still call that contact, and I receive its text messages.

It is just the messages I send.

 

O2_Sheena
Posts: 15,082
Topics: 131
Kudos: 7,313
Solutions: 1,331
Registered: ‎07-04-2010

Re: Some people don't get my Text messages

Can you send us a PM with the number that still isn't getting your texts and an example date/time of a text that you sent?