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Silver Newbie
Hkav
Posts: 3
Registered: ‎30-09-2010

C7 status inactive for connecting to internet

hi. I just got my phone back from repair so first time trying to get back into the internet.it says that its connected to my wireless modem and i can refresh this and all looks well. I can log into ovi and download apps and i can get new emails from hotmail but i cant get into the web. Settings conections and conectivity says that i am connected to wireless modem but in connection mgr it says status conn. Inactive. Please help! Hilary.
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O2_Sheena
Posts: 15,082
Topics: 131
Kudos: 7,308
Solutions: 1,331
Registered: ‎07-04-2010

Re: C7 status inactive for connecting to internet

Can you go to Setting > Connectivity > WLAN > Options > Settings and check that the power saving mode is disabled? Some Nokia phones will disable the WiFi if the signal or battery life is low.
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Silver Newbie
Hkav
Posts: 3
Registered: ‎30-09-2010

Re: C7 status inactive for connecting to internet

Thanks for message. It was enabled i set it to dissabled but this did not make a difference and set it back to enabled. Are you saying it should be enabled? Hilary ps do i need to turn it off and on if i make a chnage. I tried turning phone off and modem offfearlier to see if that made a difference but it didnt.
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O2_Sheena
Posts: 15,082
Topics: 131
Kudos: 7,308
Solutions: 1,331
Registered: ‎07-04-2010

Re: C7 status inactive for connecting to internet

Are you using the built in browser? Could you try downloading the free Opera browser from the Ovi store and see if that works?
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Silver Newbie
Hkav
Posts: 3
Registered: ‎30-09-2010

Re: C7 status inactive for connecting to internet

That worked .thanks a mill!! Great to have a new browser too! Hilary
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O2_Sheena
Posts: 15,082
Topics: 131
Kudos: 7,308
Solutions: 1,331
Registered: ‎07-04-2010

Re: C7 status inactive for connecting to internet

Good stuff! :smileyhappy:
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