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Gold Newbie
SwordsDave
Posts: 12
Registered: ‎06-02-2011

Can't send picture text on iPhone 3GS

Hi all, can someone please help me. I am
unable to send an MMS message on my iPhone 3GS. I have been back to the shop and they have replaced the sim card and reset the MMS settings but it is still not working. Don't know if it's just a setting I
need to change on the phone or not. Appreciate your feedback
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susief
Posts: 1,454
Topics: 27
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Registered: ‎31-10-2008

Re: Can't send picture text on iPhone 3GS

The settings in my 3GS are :

APN: Internet
MMSC: http://mmsc.mms.o2.ie:8002
MMS proxy: 62.40.32.40:8080
Max message size: 307200

The rest of the fields are blank
This is under settings / cellular data settings
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Gold Newbie
SwordsDave
Posts: 12
Registered: ‎06-02-2011

Re: Can't send picture text on iPhone 3GS

Hi Susief,
Thanks for that, I verified the settings from your phone versus mine and the settings are the same, however am still not able to send MMS messages..............am completely frustrated with this!!!
Thanks
SwordsDave
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O2_Sheena
Posts: 15,082
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Registered: ‎07-04-2010

Re: Can't send picture text on iPhone 3GS

I'm going to try something here on our side SwordsDave, could you restart your phone in about 10 minutes and see if they work then?
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Gold Newbie
SwordsDave
Posts: 12
Registered: ‎06-02-2011

Re: Can't send picture text on iPhone 3GS

Ok, will restate in 10
Mins

Thanks
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Silver Contributor
Rachel123
Posts: 69
Registered: ‎26-12-2010

Re: Can't send picture text on iPhone 3GS

I am having the same problem Sheena. If you could help me out it would be great. I'm using iPhone 4 .
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Bronze Newbie
agleeson27
Posts: 2
Registered: ‎13-02-2011

Re: Can't send picture text on iPhone 3GS

Hey, I can receive but I can't send MMS. I have a iPhone 3G . Can't seem to find the settings for iPhone on O2 website. Can anyone help please?
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O2_Lisa
Posts: 26,645
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Registered: ‎20-10-2010

Re: Can't send picture text on iPhone 3GS

Can you turn off your iPhone and restart it and see if that works?
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O2_Lisa
Posts: 26,645
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Registered: ‎20-10-2010

Re: Can't send picture text on iPhone 3GS

Hi, Can you turn off your iPhone and restart it again, I have refreshed the settings on my side see if this helps.
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Bronze Newbie
agleeson27
Posts: 2
Registered: ‎13-02-2011

Re: Can't send picture text on iPhone 3GS

Thanks Lisa, it's working grand now!
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Silver Newbie
Macfisto
Posts: 2
Registered: ‎20-02-2011

Re: Can't send picture text on iPhone 3GS

looks like I have the same problem. I have apple iphone 3gs with 4.1 software. Unable to send mms, and when I receive an mms i am directed to an o2 website to view it rather than on my handset. I was previously a vodafone customer. I have not been able to use mms function since switching to o2. The settings on the phone appear to be correct, data is enabled, as is mms function. Internet functions work fine. From searching the website here I think it may be a  "provisional" problem. I would appreciate your help in fixing this problem.

 

 

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O2_Lisa
Posts: 26,645
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Registered: ‎20-10-2010

Re: Can't send picture text on iPhone 3GS

Can you power off and on your handset and try then.
Thanks
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Silver Newbie
Macfisto
Posts: 2
Registered: ‎20-02-2011

Re: Can't send picture text on iPhone 3GS

thank you lisa, all working now
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O2_Sheena
Posts: 15,082
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Registered: ‎07-04-2010

Re: Can't send picture text on iPhone 3GS

Good stuff :smileyhappy:
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Silver Newbie
bellew87
Posts: 3
Registered: ‎25-12-2010

Re: Can't send picture text on iPhone 3GS

im having the same problem with my iphone 3gs any chance of help ??

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O2_Sheena
Posts: 15,082
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Registered: ‎07-04-2010

Re: Can't send picture text on iPhone 3GS

Have you tried the settings that Susief posted above? I've refreshed the number so can you turn off and on your phone and try it again in 20 minutes?
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Silver Newbie
bellew87
Posts: 3
Registered: ‎25-12-2010

Re: Can't send picture text on iPhone 3GS

Ok il try turning it off now
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Bronze Newbie
Seanbeag
Posts: 2
Registered: ‎05-03-2011

Re: Can't send picture text on iPhone 3GS

I have the same problem. Cant send photos anymore.

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O2_Lisa
Posts: 26,645
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Registered: ‎20-10-2010

Re: Can't send picture text on iPhone 3GS

Hi Guys,

There is a known issue with this service at the moment, we are working to resolve it. Sorry for any inconvenience caused!
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Bronze Newbie
Seanbeag
Posts: 2
Registered: ‎05-03-2011

Re: Can't send picture text on iPhone 3GS

When my girlfriend sent me an mms this morning it arrived from a completely different number. Would this be the same issue?

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O2_Lisa
Posts: 26,645
Topics: 70
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Registered: ‎20-10-2010

Re: Can't send picture text on iPhone 3GS

Hi, yes this is the same issue.As soon as I have an update I will post here
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Bronze Newbie
Lauramcg
Posts: 5
Registered: ‎31-03-2011

Re: Can't send picture text on iPhone 3GS

Where are the cellular data settings? I am trying toset up mms on my iPhone 4
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O2_Daryll
Posts: 34,994
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Registered: ‎23-04-2008

Re: Can't send picture text on iPhone 3GS

General > Network > Mobile data network

You should not need to set up MMS yourself but that is where you will find the settings.
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Bronze Newbie
Lauramcg
Posts: 5
Registered: ‎31-03-2011

Re: Can't send picture text on iPhone 3GS

Hi thanks for your reply, I found the settings and they appear to be correct, yet I still can't send mms, I also tried to reset the settings and turn my phone off still to no avail. Is there anything else I can do?
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O2_Daryll
Posts: 34,994
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Registered: ‎23-04-2008

Re: Can't send picture text on iPhone 3GS

Can you restart the phone again in 15 minutes and try again?
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