General

[oharaphil]

Im looking to cancel the phone insurance on my phone , can one of the mods contact me over this please.

I dont have the option to deactivate it via the website....

thanks 

[psychosax Gold Expert]

once mods come back on at 9.00 tomorrow they will do this for you

[O2_Laura Moderator · Accepted solution]

I have cancelled that for you now Oharaphil.

Would you like yours cancelled as well Nicolad?

[Cese]

Can I get my phone insurance cancelled please.

[Sheenamurph Platinum Expert]

Insurance has been removed for you now Cese

[yaz88]

Can mine be cancelled aswell please? Why do you advertise an option to do this online if there is no clear way to do so on your website?

[Bj2011]

The option online only works if you sign up for insurance online also.

[yaz88]

OK, so can you please cancel my insurance as you have done for other members above?

[O2_Lisa Community Manager]

I have now cancelled your insurance on your behalf.

[yaz88]

Thank you, howevr I have just noticed the competing insurance provider I was considering does not cover theft outside the home so I would actually liek to stick with your insurance in the absence of anything better. Cna you renew this insurance or do I have to go through the online service?

[O2_Lisa Community Manager]

Ok thanks, I have now reapplied the insurance on your behalf.

[dcdublin]

Hi Laura,

I see from teh board that you can arrange to have phone insurance cancelled. Would it be possible for you to cancel the insurance on my phone.

Many thanks

David

[O2_Daryll Community Manager]

That is now removed.

[dcdublin]

Many thanks for the quick response Daryl