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Gold Newbie
Maggie05
Posts: 18
Registered: ‎12-09-2011

upgrade not due....

hi,

 

is there any circumstances that 02 will grant a upgrade even if its not due?

 

Thanks

 

O2_MichelleMc
Posts: 9,306
Topics: 19
Kudos: 4,602
Solutions: 441
Registered: ‎29-07-2010

Re: upgrade not due....

We have an early upgrade offer where you can buy out each month remaining until the upgrade is due. You will still have to pay the upgrade cost of the phone on top of this.

 

 

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Gold Newbie
Maggie05
Posts: 18
Registered: ‎12-09-2011

Re: upgrade not due....

hi

 

when contract is paid up, am i entitled to a silver or gold upgrade?

 

Thanks

 

O2_MichelleMc
Posts: 9,306
Topics: 19
Kudos: 4,602
Solutions: 441
Registered: ‎29-07-2010

Re: upgrade not due....

The upgrade would be silver if you go with the early upgrade to get it now.

 

We cannot predict what it will be when the contract is up as the upgrade is determined on spend and we don' know what the future bills will be. It will be March 2013 when the upgrade will be due. Your bills may have changed by then. Looking at your bills now, if they stay the same, it looks like it would be a silver when the upgrade is due. 

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