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Bronze Contributor
Friendship
Posts: 20
Registered: ‎19-08-2010

Sony Xperia tipo unlocking

hey there 

basically im going to complain about unlocking service of 02 that takes over 3 weeks where the comittment was 10 days.

initially i ordered unlocking code online but the code obtained wasn't working so i brought the phone to the 02 store mary st dublin on27th of june and still waiting to hear from them. my holidays are getting closer and i don't have my unlocked phone yet please help 

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O2_Fiona
Posts: 9,127
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Registered: ‎04-08-2010

Re: Sony Xperia tipo unlocking

Hi, can you PM the IMEI and I'll get his looked into for you now?


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Bronze Contributor
Friendship
Posts: 20
Registered: ‎19-08-2010

Re: Sony Xperia tipo unlocking

[ Edited ]

many thanks for your prompt response 

imei is xxxxxxxxxxxxxxx

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O2_Fiona
Posts: 9,127
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Registered: ‎04-08-2010

Re: Sony Xperia tipo unlocking

Hi, I've returned this request now to the manufacturer and we should have an update in 3 days. Unfortunately I can see that we have only been contacted by them once with the code that did not work. You'll be contacted once they confirm the correct code.

Can I check that you have tested a non O2 sim in the phone already?


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Bronze Contributor
Friendship
Posts: 20
Registered: ‎19-08-2010

Re: Sony Xperia tipo unlocking

Yes but I didn't work
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O2_Fiona
Posts: 9,127
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Re: Sony Xperia tipo unlocking

Ok, thanks for letting me know. We'll contact you within 3 days once we have the new code.


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Bronze Contributor
Friendship
Posts: 20
Registered: ‎19-08-2010

Re: Sony Xperia tipo unlocking

Hello fiona
Please help me with the same unlocking issue.
As per your instructions and after getting ur email with another new unlocking code i went to 02 mary st store to collect my mobile but i was really shocked when they said they didnt receive my phone yet...after a month still they cant tell me when will i have my phone back...im so angry
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O2_Lisa
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Registered: ‎20-10-2010

Re: Sony Xperia tipo unlocking

Hi,

Do you have a reference number for your phone? Did you send it away to get it unlocked?
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