Reply
Bronze Contributor
Friendship
Posts: 20
Registered: ‎19-08-2010

Sony Xperia tipo unlocking

hey there 

basically im going to complain about unlocking service of 02 that takes over 3 weeks where the comittment was 10 days.

initially i ordered unlocking code online but the code obtained wasn't working so i brought the phone to the 02 store mary st dublin on27th of june and still waiting to hear from them. my holidays are getting closer and i don't have my unlocked phone yet please help 

Please use plain text.
O2_Fiona
Posts: 8,585
Topics: 8
Kudos: 4,376
Solutions: 454
Registered: ‎04-08-2010

Re: Sony Xperia tipo unlocking

Hi, can you PM the IMEI and I'll get his looked into for you now?
New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Please use plain text.
Bronze Contributor
Friendship
Posts: 20
Registered: ‎19-08-2010

Re: Sony Xperia tipo unlocking

[ Edited ]

many thanks for your prompt response 

imei is xxxxxxxxxxxxxxx

Please use plain text.
O2_Fiona
Posts: 8,585
Topics: 8
Kudos: 4,376
Solutions: 454
Registered: ‎04-08-2010

Re: Sony Xperia tipo unlocking

Hi, I've returned this request now to the manufacturer and we should have an update in 3 days. Unfortunately I can see that we have only been contacted by them once with the code that did not work. You'll be contacted once they confirm the correct code.

Can I check that you have tested a non O2 sim in the phone already?
New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Please use plain text.
Bronze Contributor
Friendship
Posts: 20
Registered: ‎19-08-2010

Re: Sony Xperia tipo unlocking

Yes but I didn't work
Posted from Apple iPhone
Please use plain text.
O2_Fiona
Posts: 8,585
Topics: 8
Kudos: 4,376
Solutions: 454
Registered: ‎04-08-2010

Re: Sony Xperia tipo unlocking

Ok, thanks for letting me know. We'll contact you within 3 days once we have the new code.
New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Please use plain text.
Bronze Contributor
Friendship
Posts: 20
Registered: ‎19-08-2010

Re: Sony Xperia tipo unlocking

Hello fiona
Please help me with the same unlocking issue.
As per your instructions and after getting ur email with another new unlocking code i went to 02 mary st store to collect my mobile but i was really shocked when they said they didnt receive my phone yet...after a month still they cant tell me when will i have my phone back...im so angry
Posted from Samsung GT-I9100
Please use plain text.
O2_Lisa
Posts: 26,630
Topics: 70
Kudos: 10,426
Solutions: 1,128
Registered: ‎20-10-2010

Re: Sony Xperia tipo unlocking

Hi,

Do you have a reference number for your phone? Did you send it away to get it unlocked?
New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Please use plain text.