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Bronze Contributor
Posts: 26
Registered: ‎30-12-2010
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Lost My Sim Card

Hi,

 

I lost my sim card last week. Thankfully, I had just arrived in Oz when it happened and was using an Australian sim. I won't be home any time soon though, so I need some kind of replacement (while hopefully keeping the old number), as I want to use it to text Irish people and keep in touch. Here are some options I was hoping would be viable. Maybe you could tell me if any of them could be done.

 

I have another o2 sim that I brought with me that I used for my mobile broadband. If I tell you the number on this sim is there any way you could port my number to that sim?

 

Alternatively, could you set my other sim up so that it can receive texts and make phone calls (it cannot at the moment). Let me know if you need the number of my other sim card to do this.

 

If the latter was doable, I would also need to get a replacement sim sent to replace my lost one with my original number.

 

Please let me know if these or any other alternatives are doable and what you need from me to do them.

 

Thanks,

 

Alan.

Community Manager
Posts: 28,981
Registered: ‎20-10-2010

Re: Lost My Sim Card

Hi

I can organise a sim replacement for you, if you pm your address and the number you are using. You will then have your existing number and will be able to text home then.
Bronze Contributor
Posts: 26
Registered: ‎30-12-2010
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Re: Lost My Sim Card

Lisa,

 

Is there any more immediate solution? I will PM my address in the meantime.

 

Alan.

Bronze Contributor
Posts: 26
Registered: ‎30-12-2010
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Re: Lost My Sim Card

PS Lisa, I just tried to PM you and the system says you have disabled your PM.

Platinum Expert
Posts: 6,488
Registered: ‎16-10-2010
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Re: Lost My Sim Card

A sim replacement is all that can be done - any sims you have need to be blank and not linked to any number.
To send a PM click on the big blue box in lisa's signature
Bronze Contributor
Posts: 26
Registered: ‎30-12-2010
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Re: Lost My Sim Card

Thanks for the advice. I will wait for a replacement sim.

 

I am still having trouble PM'ing you Lisa. Any advice on another way I could send you my address? I could webtext it to you if you give me a phone number to send it to.

Community Manager
Posts: 28,981
Registered: ‎20-10-2010
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Re: Lost My Sim Card

Are you on a PC or your phone, the pm box is in this post a big blue box.
Bronze Contributor
Posts: 26
Registered: ‎30-12-2010
0 Thanks Given

Re: Lost My Sim Card

Maybe I'm being dense, but I can't see the PM button. It must be blocked on my PC for some reason. Maybe if you send me a PM I might be able to respond. Could you try that please?

Community Manager
Posts: 15,082
Registered: ‎07-04-2010

Re: Lost My Sim Card

Bronze Contributor
Posts: 26
Registered: ‎30-12-2010
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Re: Lost My Sim Card

Perfect. That sent. Thanks very much for posting the link.