Broadband and 3G Coverage.

[nead3]

trying to connect my apple mac book but it just says "the wi fi network o2 hotshot 283f requires a WPA2 password" can anybody please tell me where i find this ?????/

[O2_Colette Moderator]

Can you try the 4 digit password on the sticker on the back of the modem?

[nead3]

ive got 2 numbers on the back but have tried them both,it just says the hotshot network needs wpa2 password???

[O2_Fiona Moderator]

Hiya nead3, were you able to get this connected?

[nead3]

hi there

no i still didn't get it connected as i didn't get the network password so frustrating as i have signal with the hotshot and didn't think an apple laptop wouldn't accept it

[O2_Daryll Community Manager]

On the back cover of the device either on the inside or outside there is an SSID (the name of the hotshot) and the password. The password is the WPA2 key to access the hotshot.

If you are entering this and it does not work you need to reset the device and try again. To reset you need to press power and connect buttons together until it restarts. Once it has restarted enter the WPA2 key again.

[felimegan]

THere is a number inside the cover 6 digits, you can then change this to a better password or one you can remember, also if it gets stolen no-one else can use it. Felim

[nead3]

have done all  the numbers that hae anything to do with the hotshot and stiil absolutely nothing???

[nead3]

hiya

my 6 digit number is outside the device it was the first thing i tried??? also tried the numbers inside the cover. NOTHING

[O2_Lisa Community Manager]

Can you try the password admin

[nead3]

that was first thing i tried..!!!!!

[O2_Colette Moderator]

If you still cannot connect can you contact our Data and Internet support team on 1850-601740 and they will be happy to trouble shoot this and get the issue resolved for you