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Silver Newbie
rsmyth
Posts: 6
Registered: ‎16-09-2010

blackberry appworld and email

Hi,

 

I have a blackberry 8520. I bought it in the vodafone store and had it unblocked, however it broke so I had to send it back to them and they gave me a new one, unfortunately I had to get it unblocked again. I've paid my €9.99 data top up but I can't seem to download appworld or get my email set up again, what could be the problem? Thanks

Platinum Expert
Bj2011
Posts: 6,488
Registered: ‎16-10-2010

Re: blackberry appworld and em

Posted from Apple iPhone
O2_MichelleF
Posts: 3,222
Kudos: 1,500
Solutions: 148
Registered: ‎20-08-2010

Re: blackberry appworld and em

Were you using the other blackberry on O2 before? Have you already registered with your number and the old blackberry on O2mail.ie?
Silver Newbie
rsmyth
Posts: 6
Registered: ‎16-09-2010

Re: blackberry appworld and em

Yes I have always been with o2. My blackberry had all email and applications working before it broke. I had these problems when I got my first blackberry too but I just brought it to the shop and they sorted it out for me, that was when I hadn't registered for data. I can't set up email because it keeps asking me for a work email only, which I do not have and I just want to set up my personal email account. 

O2_MichelleF
Posts: 3,222
Kudos: 1,500
Solutions: 148
Registered: ‎20-08-2010

Re: blackberry appworld and em

Can you Pm me your IMEI for the new and old phones and the Blackberry PIN for both also please and I'll take a quick look on the blackberry admin here?
Silver Newbie
rsmyth
Posts: 6
Registered: ‎16-09-2010

Re: blackberry appworld and em

any luck?

O2_MichelleMc
Posts: 9,306
Topics: 19
Kudos: 4,602
Solutions: 441
Registered: ‎29-07-2010

Re: blackberry appworld and em

Hi,

 

I checked the pm's here and have not received it yet

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