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Silver Newbie
SuzannekcN
Posts: 3
Registered: ‎28-11-2011

New Blackberry 8520

Hi I got a new BB 2day and i cant seem to get the internet to work.(as in the wifi) iv gone through all the connection things but it just wont connect.any ideas?

O2_MichelleF
Posts: 3,222
Kudos: 1,500
Solutions: 148
Registered: ‎20-08-2010

Re: New Blackberry 8520

Is it the Wifi or the O2 network connection you're having trouble with?
Bronze Expert
Nikki2908
Posts: 410
Registered: ‎05-02-2009

Re: New Blackberry 8520

If its a wifi connection your trying to pick up then have u put the pass code in to pick it up on your phone?
Nikki x
Silver Newbie
SuzannekcN
Posts: 3
Registered: ‎28-11-2011

Re: New Blackberry 8520

Ya its wifi.i have st up the connection and put in the passkey and it says it is connected but once i go to the browser and it says unable to connect to the internet?

Thanks for your help!

O2_MichelleF
Posts: 3,222
Kudos: 1,500
Solutions: 148
Registered: ‎20-08-2010

Re: New Blackberry 8520

Have you set up the blackberry provisioning by texting BLACK to 50231 yet? this will need to be on for O2's connection and WiFi
Silver Newbie
SuzannekcN
Posts: 3
Registered: ‎28-11-2011

Re: New Blackberry 8520

It says i have to buy 9.99 of data??does that mean i have to pay to use my own wi-fi?? also the guy in the fone shop in navan said he would send me an email telling me what i had to do to get the free fone in a year offer and i havnt got it yet so i dont know when i need to have topped up by??

thanks again!

O2_Lisa
Posts: 28,708
Topics: 84
Kudos: 11,270
Solutions: 1,202
Registered: ‎20-10-2010

Re: New Blackberry 8520

[ Edited ]

Hi Suzanne, in order to be able to use the internet or wifi on your phone you have to have the data add on, it is 9.99 per month for 700mb of data.
For all the details on the offer you received look here http://bit.ly/zKgwJR

Bronze Contributor
parrafinpat
Posts: 26
Registered: ‎14-09-2010

Re: New Blackberry 8520

Are you certain you need a data bundle for wifi to work??

O2_MichelleMc
Posts: 9,306
Topics: 19
Kudos: 4,602
Solutions: 441
Registered: ‎29-07-2010

Re: New Blackberry 8520

Wifi will not work on prepay at all, even with the data bundle, the data bundle will only give you an internet connection

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