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Bronze Contributor
jayomck
Posts: 33
Registered: ‎25-12-2011

Losing Money !! Help

Hi ,

Im losing a euro every day , I dont know why . I am not using the internet . Please help me ive lost 18 euro now .

 

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O2_Fiona
Posts: 9,122
Topics: 8
Kudos: 4,567
Solutions: 486
Registered: ‎04-08-2010

Re: Losing Money !! Help

Hi, what type phone are you using? It looks like your phone is connecting itself to the internet for updates or apps. If you like, we can disable the internet connection on your sim to stop this? You should also be able to disable data on your handset under settings.


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Bronze Contributor
jayomck
Posts: 33
Registered: ‎25-12-2011

Re: Losing Money !! Help

I'm using a blackberry curve 5820 . Would disabling it stop the WIFI aswell ?
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Platinum Expert
Bj2011
Posts: 6,488
Registered: ‎16-10-2010

Re: Losing Money !! Help

On BlackBerry if you disable data your wifi will be affected also.
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Bronze Contributor
jayomck
Posts: 33
Registered: ‎25-12-2011

Re: Losing Money !! Help

Is that wen You go into options then mobile network the turn off data services ? . How come it doesn't happen to my friends
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Platinum Expert
Bj2011
Posts: 6,488
Registered: ‎16-10-2010

Re: Losing Money !! Help

Yes turn off data services.

To get the most out of Blackberry you need to have the Blackberry adding. It's €9.99 per month.
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Bronze Contributor
jayomck
Posts: 33
Registered: ‎25-12-2011

Re: Losing Money !! Help

OK I will just turn off data services and every time I want to go on the internet I can turn off my mobile network and turn on data services . Will that work
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Platinum Expert
Bj2011
Posts: 6,488
Registered: ‎16-10-2010

Re: Losing Money !! Help

It might but having the addon is the only way to be sure everything works as it should.
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Bronze Contributor
jayomck
Posts: 33
Registered: ‎25-12-2011

Re: Losing Money !! Help

Ok thanks for your help .
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