13-07-2011 01:39 PM - last edited on 22-09-2011 04:55 PM by O2_Sheena
Mods can we make this a sticky on the Blackberry section
Blackberry Setup Guide
to 50231 to get 700mb data add-on for 9.99 renewed monthly
Once that’s confirmed text
to 50231 to get the BIS add-on
Now for each device setting up Blackberry Internet Services (herein referred to as BIS) can be a little different so do post if you've specific device problems.
After you have the data add-on and BIS add-on you can do one of 2 things.
1: got to www.o2mail.ie on a desktop/laptop computer (NOT YOUR DEVICE!!!) and register the device pin and imei by setting up a new account (click create). This is the simplest way for new users. Once it's setup you will receive service books to your device. Make sure your network signal is turned on at this stage. Then you will see the one of the following happen:
gprs will become GPRS
edge will become EDGE
3g will become 3G
(Note the above change from small letters to capitals, this indicates BIS service is now active on your device)
You may also see 4 dots beside the signal in the top right hand corner. This will also indicate BIS is on.
If the after the above nothing happens take the battery out for 30secs and pop it back in then. Check to see if you now have BIS on your device as described above.
2: if the above does not work for you or it says "you cannot register this device on" then do the following. Again this menu system may differ between devices so post if you've a problem.
Go to options, advanced options, host routing table. Press the menu button (7 dot button on device) and click register now. You should receive messages saying "Your handheld has been registered". Then look for a program on the home screen called "mail setup" or "set-up", go to it and click email accounts. Create a new account if you've never done this before and follow the instructions. You should then receive service books to your device. If you don’t do a battery pull for 30 secs and pop it back in again.
If one of the above methods has been successful then you should be able to add email accounts. I'll post how to do that in the post below. Any problems post in this thread or in the Blackberry section.
EDIT: Just adding to this our Blackberry FAQ article : http://www.o2online.ie/o2/help/article.php?aid=899
Solved! Go to Solution.
13-07-2011 01:55 PM
13-07-2011 02:01 PM
22-07-2011 10:30 PM
Thanks for the reply.. but I have other query.. What if I will not subcribe the internet bundle in my blackberry 8520, Is there any other way or setting for me to use only wifi in my blackberry?I have a high speed wifi in my home so I rather use my wifi instead subscribing a internet bundle. Please help me about this..
22-07-2011 10:38 PM
22-07-2011 10:39 PM
10-08-2011 08:49 AM
I see from the first post that there is a cost quoted for the data addon, but what about the BIS?
Elsewhere on the O2 site it says that the BIS provides "unlimited email, instant messaging and Internet browsing using the O2 WAP browser €12.34 monthly charge, ex VAT".
If that is the case why do I need to get the 700mb data addon?
If I do need it, does that mean the full cost of using data on a blackberry is €22.33 plus VAT in addition to whatever plan I am on?
10-08-2011 09:14 AM
10-08-2011 09:25 AM
Thanks for that.
I am a bit confused, so please be patient.
I am on Advance 250 and I had a data plan for 700. I spoke to a chap on the helpline this morning who removed my data plan and set up BIS at 12.34.
Am I set up correctly or should I simply be as I was before (250 Plan + 700) just with the addition of a free BIS?
10-08-2011 09:28 AM
10-08-2011 09:36 AM
If you are on advance 250 you cant add the 700mbs add-on as you have the 250mbs already.
That's Gas, I've had the 700mb on my plan for months now and I am on Advance 250, or so I was told.
Anyway thanks for the info, I'll follow up with a Mod.
10-08-2011 10:18 AM
10-08-2011 12:34 PM
You are not on advance at all, you are on O2 Clear 250, not Advance 250. That is why you had the 700MB add-on. This add-on was no use to you if you had a blackberry as there was no provision for blackberry services with it.
Just back online and saw this.
I am really annoyed and find this unacceptable. I was in contact with a girl on the helpline earlier this year and she told me she was putting me on the 250 advance, now I find that never happened. I was wonder why my bills seems strange and why another person from o2 contacted me about the 700 addon some weeks later. I thought I was reading things wrong.
This crack just pisses me off and I'm not easily annoyed.
I sent a PM to the Mods this morning about my account and I am still waiting on a reply.
Regards from a not so happy camper...
10-08-2011 01:27 PM