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Gold Newbie
dodu20
Posts: 16
Registered: ‎09-01-2012

how much to cancel contract

hi can you tell me how much it will cost to cancel my contract.

O2_Sheena
Posts: 15,082
Topics: 131
Kudos: 7,313
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Registered: ‎07-04-2010

Re: how much to cancel contract

The cancellation fee would be €231 ex VAT approx as your contract is until 10/08/2012. Anything you'd like to discuss or for me to look at?
Gold Newbie
dodu20
Posts: 16
Registered: ‎09-01-2012

Re: how much to cancel contract

ouch!! im just finding my phonebills way too high. they are never within the priceplan and im not really a big user.

O2_Sheena
Posts: 15,082
Topics: 131
Kudos: 7,313
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Registered: ‎07-04-2010

Re: how much to cancel contract

Your last bill was approx €4 more than the plan, the bill before that was a lot higher but that was due to roaming in the UK. Try and use your webtexts on O2.ie for international texts as they are free, and remember that 1890 numbers are outside your allowance. Then you should be able to keep the bills down.

You can view your usage and the charges in the My O2 section too if you'd like to monitor it through the month.
Gold Newbie
dodu20
Posts: 16
Registered: ‎09-01-2012

Re: how much to cancel contract

but if you leave the extras aside most of the time im not using anywhere near the amount of texts or minutes allocated on the price plan that was recommended to me by O2! so therefor i feel i am paying way too much for something im not using!

O2_Sheena
Posts: 15,082
Topics: 131
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Registered: ‎07-04-2010

Re: how much to cancel contract

You could move down to the All In 150 plan, but there is only an 18 month version of that plan.
Gold Newbie
dodu20
Posts: 16
Registered: ‎09-01-2012

Re: how much to cancel contract

but then i am back to the whole thing of a new contract not being able to upgrade my phone for 18months and not being able to change to pay as you go for another 18months.

O2_Colette
Posts: 1,942
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Registered: ‎02-08-2010

Re: how much to cancel contract

Yes you would be in contract for 18 months but you will be able to upgrade your phone during this time.. You will be eligible for an upgrade 18 months from the last time you upgraded with us...
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Gold Newbie
dodu20
Posts: 16
Registered: ‎09-01-2012

Re: how much to cancel contract

that doesnt help that still makes me not eligible for upgrade till feb 2013!

O2_Colette
Posts: 1,942
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Registered: ‎02-08-2010

Re: how much to cancel contract

You will be due an upgrade in August on the account...
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Gold Newbie
dodu20
Posts: 16
Registered: ‎09-01-2012

Re: how much to cancel contract

but you said if i was to change my price plan it would be 18months which i thought makes it feb 2013.

O2_Colette
Posts: 1,942
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Registered: ‎02-08-2010

Re: how much to cancel contract

Sorry my bad it would be Feb... Maths brain not function tonight.. You got an upgrade 5 months ago so it would be 18 months from then
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Gold Newbie
dodu20
Posts: 16
Registered: ‎09-01-2012

Re: how much to cancel contract

so it seems im between a rock and a hard place i either stay on the plan im on and can upgrade in august this year or go fo a lower plan and wont be able to upgrade the phone till 2013! or pay a ridiculous price of €231 +vat to go back to a pay as you go sim. none of which are appealing!

O2_Colette
Posts: 1,942
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Registered: ‎02-08-2010

Re: how much to cancel contract

I am sorry, if there is anything else I can help you with please let me know and I will do my best to help
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Gold Newbie
dodu20
Posts: 16
Registered: ‎09-01-2012

Re: how much to cancel contract

Is there any possibility of doing any better on the cancellation fee?

Platinum Expert
Bj2011
Posts: 6,488
Registered: ‎16-10-2010

Re: how much to cancel contract

Cancellation fee's are never negociated.
O2_Colette
Posts: 1,942
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Registered: ‎02-08-2010

Re: how much to cancel contract

I am afraid we cannot change the cancel contract fee
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