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Silver Newbie
TommyWhitney
Posts: 6
Registered: ‎01-05-2012
Accepted Solution

Upgrade, when?

Recently (January) my phone broke and when I went into the o2 shop I was told my upgrade was not due until may. I am wondering if this is still the case? And if yes, when exactly? Could I also get details on my exact plan.

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O2_Lisa
Posts: 27,638
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Registered: ‎20-10-2010

Re: Upgrade, when?

Hi

You will have an upgrade after the 15th of May.

Also, you are on the All in 250, 250minutes, 250texts plus free calls and texts to O2, plus 150mb of data for €40.65.
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Silver Newbie
TommyWhitney
Posts: 6
Registered: ‎01-05-2012

Re: Upgrade, when?

Thanks for the quick reply! :smileyhappy: 

I am guessing their is no way of getting the upgrade slightly earlier? 

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O2_Lisa
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Re: Upgrade, when?

You can upgrade early you would have to pay €35.00 to do this, so if you could wait this will save you.
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Silver Newbie
TommyWhitney
Posts: 6
Registered: ‎01-05-2012

Re: Upgrade, when?

may be going to America soon so I might consider upgrading early. What is the process to do this?

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O2_Lisa
Posts: 27,638
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Registered: ‎20-10-2010

Re: Upgrade, when?

Just contact us here if you would like to do this and we will sort it for you.
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Silver Newbie
mcmahon61
Posts: 1
Registered: ‎19-02-2011

Re: contract expireswhen

when does my current contract expire

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O2_MichelleMc
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Registered: ‎29-07-2010

Re: contract expireswhen

The 30/03/2013
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Bronze Contributor
06ruby
Posts: 26
Registered: ‎27-10-2010

Re: Upgrade, when?

Hi,

Can you tell me when I'm due and upgrade. 
Thanks

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O2_Conor
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Registered: ‎29-07-2010

Re: Upgrade, when?

Hi, I've checked this out and you become eligible again from the 1st January '13.
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Bronze Contributor
06ruby
Posts: 26
Registered: ‎27-10-2010

Re: Upgrade, when?

Thaks Conor :smileyhappy:

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Silver Newbie
NAOJ
Posts: 1
Registered: ‎09-11-2012

Re: Upgrade, when?

Hi can you tell me when Im due an upgrade

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O2_MichelleMc
Posts: 9,256
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Re: Upgrade, when?

I had a look at your account and you're currently eligible for a Gold upgrade. I've approved it for you now but it could take up to 24 hours to show up on your online acocunt
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Gold Newbie
Paco1982
Posts: 3
Registered: ‎07-06-2011

Re: Upgrade, when?

Hi can you tell me when Im due an upgrade

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Silver Newbie
ColeTrain
Posts: 3
Registered: ‎28-12-2010

Re: Upgrade, when?

Hi I just signed a new contract yourselfs just wondering what sort of up grade I have
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O2_Daryll
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Registered: ‎23-04-2008

Re: Upgrade, when?

You have a gold upgrade. It is on your account right now.
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Silver Newbie
ColeTrain
Posts: 3
Registered: ‎28-12-2010

Re: Upgrade, when?

Just another quick one I got unlimited Internet from yourselfs on my phone with my new contract can you tell me what my bill will be every month
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Gold Newbie
Paco1982
Posts: 3
Registered: ‎07-06-2011

Re: Upgrade, when?

hi 

 

what does a gold upgrade entitle me to?

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O2_Daryll
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Registered: ‎23-04-2008

Re: Upgrade, when?

€33.06 Ex Vat per month.
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O2_Daryll
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Re: Upgrade, when?

@Paco you have a silver upgrade. This entitles you to a new phone with a discount off the price of the new handset.
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Gold Newbie
Paco1982
Posts: 3
Registered: ‎07-06-2011

Re: Upgrade, when?

when would id be eligible for a gold upgrade? and would this get me the iphone 5 free of charge? as i think im near the end of my contract

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Silver Newbie
ColeTrain
Posts: 3
Registered: ‎28-12-2010

Re: Upgrade, when?

Sorry daryll what does that amount to if I don't go over any of my allowances vat included and just looking at the other plans I never got any extra minutes or texts is this because of the unlimited Internet I got
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O2_Lisa
Posts: 27,638
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Registered: ‎20-10-2010

Re: Upgrade, when?

With your plan you get 150 minutes, 150 texts plus free calls and texts to O2.
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Silver Newbie
npafergie
Posts: 2
Registered: ‎18-04-2012

Re: Upgrade, when?

Hi im just wondering when am i due an upgrade?

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O2_Conor
Posts: 3,023
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Registered: ‎29-07-2010

Re: Upgrade, when?

Hi, you become eligible again at the end of your current contract in June '14
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