Billpay

[spower]

I have just changed my account from prepay to bill pay. Can you please let me know what happens to my rtemaining call credits and how I can view my monthly call/text/data usage.

[Bj2011 · Accepted solution]

You can view remaining min/texts/data in the My Account section.
Any prepay credit will show on your first bill.

[spower]

The "My Account" page will not display since I upgraded.

[Sheenamurph Platinum Expert]

Sometimes it can take a few days to update correctly online

[spower]

Ok, thanks

[spower]

I still cannot access my account information and would be grateful if O2 could let me know when this information will be available?

[Sheenamurph Platinum Expert]

Can you clear your cookies and cache and see if that helps? You can do this by pressing CTRL, SHIFT and DEL on your keyboard.

[spower]

I can see my account details now. Thanks.