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Platinum Expert
Bj2011
Posts: 6,488
Registered: ‎16-10-2010

Re: My O2 App

Its not the only option. You can get a data addon also.

If your phone connects to Internet - it doesn't matter what network you are on - you'll still be charged for it.
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Silver Contributor
bigTEEE
Posts: 42
Registered: ‎29-08-2011

Re: My O2 App

Would you cancel my internet connection please

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O2_Daryll
Posts: 34,994
Topics: 584
Kudos: 8,773
Solutions: 1,032
Registered: ‎23-04-2008

Re: My O2 App

I am disabling it for you now.
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Silver Newbie
google2010
Posts: 6
Registered: ‎17-08-2011

Re: My O2 App

[ Edited ]

Hi, could you pls email me the old MyO2 app (as an attachment or a Dropbox link to it)  

to xxxxxxxxxxxx I really need it to view my allawances and have the badge back!

 

Thanks in advance!

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O2_Lisa
Posts: 26,630
Topics: 70
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Solutions: 1,128
Registered: ‎20-10-2010

Re: My O2 App

Hi google2010,

Have you downloaded the new O2 App?
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Silver Newbie
google2010
Posts: 6
Registered: ‎17-08-2011

Re: My O2 App

yes I have the latest My O2 App 

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Silver Newbie
google2010
Posts: 6
Registered: ‎17-08-2011

Re: My O2 App

here is the link for it in the app store http://itunes.apple.com/ie/app/my-o2/id351102066?mt=8

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O2_Lisa
Posts: 26,630
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Registered: ‎20-10-2010

Re: My O2 App

Do you have the details of your usage in the App google2010?
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Silver Newbie
google2010
Posts: 6
Registered: ‎17-08-2011

Re: My O2 App

yes I do, I need the the previous version (3.0.3 as far as I remember) of this app because it would allow me to badge remaining data usage so there is no need to enter the app all the time.

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Silver Newbie
google2010
Posts: 6
Registered: ‎17-08-2011

Re: My O2 App

Hi Liza,
sorry, but is there any update about My O2 App.
Thanks a mil.
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Platinum Expert
Bj2011
Posts: 6,488
Registered: ‎16-10-2010

Re: My O2 App

The badge is not in the updated App.
If youve updated to the new app you can't go back to an older version.
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Silver Newbie
google2010
Posts: 6
Registered: ‎17-08-2011

Re: My O2 App

Is it OK for anyone who has the old version to upload it into dropbox and share the link or send it as a private message.
my iPhone is jail-broken and removing the new version and putting back the old version should be straightforward.
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Bronze Contributor
benmeade
Posts: 23
Registered: ‎05-10-2011

Re: My O2 App

You can go back to the old app if you updated just on your phone and didn't sync with iTunes.i posted here how to do it but I'm guessing you didn't have it prior to updating in which case I have it here 4 u
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Gold Expert
Podge_
Posts: 2,186
Registered: ‎03-07-2008

Re: My O2 App

I haven't been able to log in to the My O2 app on my iPhone since updating to the All In plan. Just get the spinning icon for ages or a connection error message. Is it compatible with the All In plans or not?
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O2_MichelleF
Posts: 2,564
Topics: 1
Kudos: 1,336
Solutions: 117
Registered: ‎20-08-2010

Re: My O2 App

you should be able to login regardless of the plan you're on, can you try uninstalling and reinstalling it for me?
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Gold Advisor
Nikki2908
Posts: 398
Registered: ‎05-02-2009

Re: My O2 App

Podge, do u have an iPhone 4s.... That happens me all the time and I haven't changed plans.
Nikki x
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Gold Expert
Podge_
Posts: 2,186
Registered: ‎03-07-2008

Re: My O2 App

Uninstalled and reinstalled but same thing happens. And yes this is on a 4S.
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O2_Daryll
Posts: 34,994
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Registered: ‎23-04-2008

Re: My O2 App

And I assume you can view all the information using My Account online?
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Gold Expert
Podge_
Posts: 2,186
Registered: ‎03-07-2008

Re: My O2 App

Actually I hadn't tried that, can log in no problem but when I click My Account the browser just hangs on like 5% progress. Webtext etc works fine. So I guess the problem is with My Account and not the app?
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Gold Expert
Podge_
Posts: 2,186
Registered: ‎03-07-2008

Re: My O2 App

Oh hang on it just loaded suddenly after several minutes!
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Gold Expert
Podge_
Posts: 2,186
Registered: ‎03-07-2008

Re: My O2 App

Tried the My O2 app again and it just hangs and gives a server error message after about one minute. I think the web browser took about four minutes to load.
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Gold Expert
Podge_
Posts: 2,186
Registered: ‎03-07-2008

Re: My O2 App

Aha the app just loaded in 6 seconds, appears to be fine now!
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O2_Lisa
Posts: 26,630
Topics: 70
Kudos: 10,426
Solutions: 1,128
Registered: ‎20-10-2010

Re: My O2 App

Thanks Podge.
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Gold Newbie
Senahel
Posts: 4
Registered: ‎01-11-2010

Re: My O2 App

App takes too long to load
Can't see unbilled usage
Can't pay bill on app!

Have reinstalled it!!!!!!
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Gold Expert
Podge_
Posts: 2,186
Registered: ‎03-07-2008

Re: My O2 App

Hmm since my last post I haven't been able to get this app to work properly once. It just hangs and then after a while I just give up. Worse than useless frankly.
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