My O2 App

[Bj2011]

Its not the only option. You can get a data addon also.

If your phone connects to Internet - it doesn't matter what network you are on - you'll still be charged for it.

[bigTEEE]

Would you cancel my internet connection please

[O2_Daryll Community Manager]

I am disabling it for you now.

[google2010]

Hi, could you pls email me the old MyO2 app (as an attachment or a Dropbox link to it)  

to xxxxxxxxxxxx I really need it to view my allawances and have the badge back!

Thanks in advance!

[O2_Lisa Community Manager]

Hi google2010,

Have you downloaded the new O2 App?

[google2010]

yes I have the latest My O2 App 

[google2010]

here is the link for it in the app store http://itunes.apple.com/ie/app/my-o2/id351102066?mt=8

[O2_Lisa Community Manager]

Do you have the details of your usage in the App google2010?

[google2010]

yes I do, I need the the previous version (3.0.3 as far as I remember) of this app because it would allow me to badge remaining data usage so there is no need to enter the app all the time.

[google2010]

Hi Liza,
sorry, but is there any update about My O2 App.
Thanks a mil.

[Bj2011]

The badge is not in the updated App.
If youve updated to the new app you can't go back to an older version.

[google2010]

Is it OK for anyone who has the old version to upload it into dropbox and share the link or send it as a private message.
my iPhone is jail-broken and removing the new version and putting back the old version should be straightforward.

[benmeade]

You can go back to the old app if you updated just on your phone and didn't sync with iTunes.i posted here how to do it but I'm guessing you didn't have it prior to updating in which case I have it here 4 u

[Podge_]

I haven't been able to log in to the My O2 app on my iPhone since updating to the All In plan. Just get the spinning icon for ages or a connection error message. Is it compatible with the All In plans or not?

[O2_MichelleA Moderator]

you should be able to login regardless of the plan you're on, can you try uninstalling and reinstalling it for me?

[Nikki2908]

Podge, do u have an iPhone 4s.... That happens me all the time and I haven't changed plans.

[Podge_]

Uninstalled and reinstalled but same thing happens. And yes this is on a 4S.

[O2_Daryll Community Manager]

And I assume you can view all the information using My Account online?

[Podge_]

Actually I hadn't tried that, can log in no problem but when I click My Account the browser just hangs on like 5% progress. Webtext etc works fine. So I guess the problem is with My Account and not the app?

[Podge_]

Oh hang on it just loaded suddenly after several minutes!

[Podge_]

Tried the My O2 app again and it just hangs and gives a server error message after about one minute. I think the web browser took about four minutes to load.

[Podge_]

Aha the app just loaded in 6 seconds, appears to be fine now!

[O2_Lisa Community Manager]

Thanks Podge.

[Senahel]

App takes too long to load
Can't see unbilled usage
Can't pay bill on app!

Have reinstalled it!!!!!!

[Podge_]

Hmm since my last post I haven't been able to get this app to work properly once. It just hangs and then after a while I just give up. Worse than useless frankly.