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Bronze Contributor
JasonC
Posts: 26
Registered: ‎23-06-2009

No Service with new micro sim

Hi.

Put the new micro sim in my new iphone 4 ( cheers to o2 grafton street!) and it's just saying no signal for a few hours now.

 

Is it just a bit slow taking effect with all the stuff going on today, or something else? Would someone be able to check and see if the micro sim has been activated on my account, or something?

 

Thanks.

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Bronze Advisor
phillip
Posts: 138
Registered: ‎01-10-2009

Re: No Service with new micro sim

They should have it done in store for you. By the time i got to my car, old iphone with old sim no longer worked, so seems to be instantaneous. Soon as i popped in new microsim it worked.

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Bronze Contributor
slainte1
Posts: 22
Registered: ‎18-05-2010

Re: No Service with new micro sim

Hi.  I have the same problem as JasonC.  O2 have confirmed that the card is activated.  Very helpful lady in O2 shop tried everything to no avail.  I'm going to give it a few hours but it looks like my new baby is going back to the maternity hospital.

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Community Manager
O2_Mary
Posts: 978
Registered: ‎28-04-2008

Re: No Service with new micro sim

It may just be the sim card. Try a new one when you get back to the store. I am getting error 3014 myself but I am not giving up.
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Bronze Contributor
JasonC
Posts: 26
Registered: ‎23-06-2009

Re: No Service with new micro sim

I actually had this last year with 3gs also, I needed to PM my SIMNumber to get someone to fix it. Thinking it might have happened again.
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Bronze Contributor
slainte1
Posts: 22
Registered: ‎18-05-2010

Re: No Service with new micro sim

I doubt it is a sim card problem in my case as the lady in the O2 shop, thinking that might be the problem, replaced the sim card and the problem persisted.

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Community Manager
O2_Mary
Posts: 978
Registered: ‎28-04-2008

Re: No Service with new micro sim

PM the relevant numbers to myself and O2_Paddy.
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Bronze Contributor
JasonC
Posts: 26
Registered: ‎23-06-2009

Re: No Service with new micro sim

Couldn't access the forums for a while, so rang customer care. They sorted it right away when I gave them the new sim number.
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Platinum Expert
Gooch2k4
Posts: 8,397
Registered: ‎13-05-2008

Re: No Service with new micro sim

can happen sometimes that the sim change doesnt go through right :smileyhappy:

No! I don't work for O2!

Or Carphone Warehouse...now... lol
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Gold Contributor
brenyes
Posts: 70
Registered: ‎07-09-2008

Re: No Service with new micro sim

That's right.

I saw it with a good few SIMs, took about five mins for them to activate. MOST were done in a couple of seconds but ALL were fine within 15 mins. :smileyhappy:
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Bronze Contributor
slainte1
Posts: 22
Registered: ‎18-05-2010

Re: No Service with new micro sim

Apple Customer Care sorted out my problem.  They were fantastic as indeed were O2.  I'm loving my phone...just can't put it down !

Unexpected item in the bagging area.
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