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Gold Contributor
msibiza
Posts: 84
Registered: ‎05-06-2009
Accepted Solution

3G internet not working?

For the past 2 days 3G internet is not working at all? Its not just mine, sisters, her fella and my fellas isnt working either and we are in diff parts of ireland as in not in the same house

O2_MichelleMc
Posts: 9,306
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Registered: ‎29-07-2010

Re: 3G internet not working?

What model phone are you using?
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Gold Contributor
msibiza
Posts: 84
Registered: ‎05-06-2009

Re: 3G internet not working?

we are all using iphone 4s
O2_MichelleMc
Posts: 9,306
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Registered: ‎29-07-2010

Re: 3G internet not working?

How many bars of coverage have you on your phone? Have you any E, 3G or H next to the bars?
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Gold Contributor
msibiza
Posts: 84
Registered: ‎05-06-2009

Re: 3G internet not working?

Full bars and 3G coming up, if it was E id understand as its useless but its 3G and imessages wont work either only if in a Wi Fi area

O2_MichelleMc
Posts: 9,306
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Registered: ‎29-07-2010

Re: 3G internet not working?

Can you try the following, menu - settings - general - reset and reset network settings
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Gold Contributor
msibiza
Posts: 84
Registered: ‎05-06-2009

Re: 3G internet not working?

yesssssssssss thanks a million its working again :smileyhappy: ill tell the rest to do that also thanks :smileyhappy:

Gold Contributor
msibiza
Posts: 84
Registered: ‎05-06-2009

Re: 3G internet not working?

ahh now my WI Fi isnt working, its just not logging in, we have wi fi throughout the house

O2_MichelleMc
Posts: 9,306
Topics: 19
Kudos: 4,602
Solutions: 441
Registered: ‎29-07-2010

Re: 3G internet not working?

We can't help with wifi here as it's a handset feature
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Bronze Expert
Nikki2908
Posts: 410
Registered: ‎05-02-2009

Re: 3G internet not working?

When you do a network reset you have to set up wifi again on your phone.
Nikki x
Gold Contributor
msibiza
Posts: 84
Registered: ‎05-06-2009

Re: 3G internet not working?

yea it just keeps loading and doesnt log in then :smileysad:

Bronze Expert
Nikki2908
Posts: 410
Registered: ‎05-02-2009

Re: 3G internet not working?

Have you put in the pass code for to pick up your wifi? And are you sure you have it correct? It should load no problem once you have it correct.
Nikki x
Gold Contributor
msibiza
Posts: 84
Registered: ‎05-06-2009

Re: 3G internet not working?

i re set the network settings and im back in action all ok now thanks :smileyhappy: